TLDR

When you use our site or buy something from us, you agree to play fair, follow the rules, and respect the content. We do the same.

Using Our Site

By accessing Our Family Story, you accept these terms.
Electronic orders and receipts are recognized under Bermuda’s Electronic Transactions Act.

Your Account

You’re responsible for keeping your login details safe. If you notice anything unusual, please let us know.

Purchases

  • Payments are processed securely through Stripe.
  • We never see or store your card details.
  • Prices are tax-free (no VAT or sales tax applied).

Delivery of Digital Items

Digital products are considered delivered once the download link or file access is provided.

Your Content

If you upload stories or photos, you give us a non-exclusive, royalty-free license to use them within Our Family Story (for display, storage, or improving services).
You keep full ownership of your content.

We do not accept content that is:

  • Sexual or explicit
  • Illegal
  • Harassing, abusive, or discriminatory
  • Copyrighted by someone else
  • Misleading or harmful

We may remove content that violates these standards.

Intellectual Property

All site materials—text, graphics, layouts—belong to Our Family Story.
Please don’t reuse or copy without written permission.

Liability

We aim to provide a reliable service, but technology isn’t perfect.
We’re not responsible for losses caused by:

  • Internet issues
  • Third-party outages
  • Your misuse of the platform
     Our total liability is limited to the amount you paid for the affected product.

Dispute Resolution

Before anything escalates, we try mediation first.
If that doesn’t resolve the issue, disputes go to binding arbitration in Bermuda.

Changes to These Terms

If we make important updates, we’ll post them here with a new effective date.